It gives me an immense pleasure to share that Avalon Global Research is in the news for being the preferred knowledge partner of FICCI to spearhead and publish a knowledge paper on the future of Travel & Tourism.
When it comes to integrating technology with business delivery, I am always of the belief that – The speed of doing business and consummating transactions due to digital inclusion have exponentially increased by manifolds over the past few decades. This has not only raised customer expectations but also engineered a paradigm shift in consumer perception from a mere consumption of products and services to experiencing the products and services. Travel & Hospitality Industry is one of the biggest beneficiaries of digitization by re-defining customer journey across the travel life cycle – reviewing & planning, execution, experiencing, and sharing feedback – with continuous innovations. The knowledge paper of FICCI & Avalon Global Research will not only highlight those milestones, but will also underline the potential that it can reach by fully integrating the digital era with the future of travel in India.